Terms and conditions of sale

Last updated: 29 October 2026

For any question about these Terms or your order, contact EDU Business Institute:

• by email: legal@edu-business-institute.com;
• by phone: +33 1 79 72 32 33, Monday to Friday, 11 am–7 pm (Paris time).

1. Definitions

• "Company" or "EDU Business Institute": Lorvarion Management Training FZCO (formerly EDU International Business Institute FZCO), Building A1, Dubai Digital Park, Dubai Silicon Oasis, PO Box 342001, Dubai, United Arab Emirates, registration no. DSO-FZCO-7451, holder of KHDA training licence no. 634240, operating under the trade name EDU International Business Institute (EDU Business Institute for short).
• "French subsidiary": EDU International Business Institute SAS, 60 rue François Ier, 75008 Paris, France, SIREN 938 498 631, VAT FR95938498631. It handles sales in France, payment collection and invoicing (see Article 3, "Division of roles").
• "Site": https://www.edu-business-institute.com and any site published by EDU Business Institute to present and sell its Services.
• "User": anyone browsing the Site.
• "Service": all services that can be ordered on the Site, including online Courses.
• "Order": the purchase of a Service by the Customer on the Site.
• "Customer": the person who buys a Service on the Site.
• "Terms": these terms and conditions of sale, including the privacy policy, the Site pages they refer to and the Site's Terms of Use.
• "Login details": the username and password giving the Customer access to the Service.
• "Partner": any business partner EDU Business Institute works with to provide the Service.
• "Course": any e-learning course offered on the Site. It may include written (PDF), audio or video materials, tests and exercises.

2. Scope

Purpose. These Terms govern the provision of the Service to the Customer, including use of the Site.

Access. The Terms are available on the Site at all times. The version in force is the one dated at the top of this page. It replaces any other version and applies to the exclusion of any other terms, including those of other sales channels.

Acceptance. Before ordering, the Customer confirms having read and accepted the Terms, and having received enough information on the Site to check that the Service meets their needs.

By ordering, the Customer confirms being of legal age and able to enter into a contract under the law of their country, or acting under a valid mandate for the person they order for, and being authorised to use the chosen payment method.

Unless proven otherwise, data recorded by the Site is evidence of all facts, acceptances and transactions.

Effect. The Customer may ask at any time for a copy of the Terms that apply to their Order. No terms proposed by the Customer can add to or replace these Terms. EDU Business Institute may set specific conditions for some Services or special offers; these then supplement the Terms.

3. Service features

Description. The Service is described on the Site and summarised on the Order page and in the confirmation email. Offers may change; only the Service described at the time of the Order is owed.

Current offer. At the date of these Terms:

• a choice of 9 courses of 200 hours each, 100% online;
• course materials in PDF, in English;
• a single price of €299 incl. VAT, payable in full or in 3 instalments with Klarna (3 × €99, i.e. €297 in total; see Article 6);
• internship agreement included, for a total internship of up to 6 months;
• certificate of enrolment sent within 48 hours (2 hours with the VIP option).

Language. Course materials are in English unless stated otherwise on the Site at the time of the Order.

Accuracy. Services are described with the greatest care. In case of an error or omission, EDU Business Institute is liable only if it concerns an essential part of the offer.

Updates. The Service is supplied in the version current on the purchase date. Unless stated otherwise, updates are included for one year from the Order. EDU Business Institute may offer packages without content updates.

Exercises. Courses may include exercises. The Customer must meet the submission dates; otherwise EDU Business Institute may not mark them or take them into account.

Choice of course. The choice of topic is final, unless EDU Business Institute agrees otherwise. A change of mind or dropping out gives no right to a refund.

Internship agreement. EDU Business Institute may refuse to issue an agreement if the planned stipend is below the legal minimum, if the internship lasts more than 6 months, or for any other reason preventing an internship that complies with the regulations.

No agreement is issued without prior enrolment in a Course: the agreement cannot be bought on its own.

To issue the agreement, the Customer must provide:

• their civil status, date of birth, phone, email, and latest degree or training;
• the host company's legal name and SIRET number;
• the company supervisor's details (surname, first name, email, position);
• the internship start and end dates;
• the address of the internship location;
• the internship title and tasks;
• the gross monthly stipend and any benefits;
• the number of days of leave, if any.

Without this information, no agreement can be issued.

Agreements are written in French. An agreement in English is provided free of charge. Any other language costs an extra €29 incl. VAT.

Use of the Service. The Customer agrees to use the Site and Services only to obtain an internship agreement as part of their Course. The Services are not intended to help obtain or renew a residence permit; for such steps, the Customer must use the proper legal channels.

Access to the Services requires a French or EU passport, or a residence permit valid for the whole term of the agreement.

Refund commitment if the company refuses the agreement. If the host company or organisation refuses the agreement issued by EDU Business Institute, the Customer is refunded €250. The €49 application fee, and the VIP option price where applicable, are kept by EDU Business Institute. To qualify, the Customer must:

• make the request within one (1) month of receiving the agreement;
• provide a copy of the host organisation's refusal email stating the reasons, with the surname, first name, signature and contact details of the organisation's manager.

The refund is made within 14 working days of receiving all of these items, through our payment provider Stripe. The time it then takes to reach the Customer's account depends on Stripe and their bank; EDU Business Institute is not responsible for their delays.

Timing and VIP option. The agreement is normally sent within 24 to 48 working hours of receiving all the requested information.

With the VIP option, the Customer can receive the agreement within 2 working hours, provided that:

• the request is made on a working day (Monday to Friday), between 9 am and 7 pm (Paris time);
• all requested information has been provided. Otherwise, the 2-hour timeframe does not apply and cannot ground a refund request.

The VIP option is paid once, at the time of the Order, on top of the Course price: €29 incl. VAT. It is non-refundable and no longer carries a right of withdrawal once the agreement has been supplied. It is excluded from the refund commitment if the agreement is refused.

Division of roles. Courses and teaching content are provided by the Company, Lorvarion Management Training FZCO, in Dubai. Courses are delivered by Lorvarion Management Training, a training provider holding an educational services permit issued by Dubai's KHDA (Knowledge and Human Development Authority), no. 634240. The French subsidiary, EDU International Business Institute SAS, is solely responsible for sales, invoicing and payment handling in France. Any request about the administrative or financial handling of an Order in France should be sent to it.

4. Term and delivery

Term. Access to the Course is open for one (1) year from the Order. The Customer must complete the Course within that period. The internship agreement is sent within 24 to 48 working hours of receiving the necessary information (2 working hours with the VIP option).

Waiting list. Joining a waiting list is not an Order. When places become available, the first people on the list are invited to enrol and confirm their Order.

Delivery. For a Course in several modules, delivery means access to the first module, session or document, through the Login details or any other electronic delivery agreed at the time of the Order.

5. Orders

Ordering on the Site. The Customer chooses a Service, then enters their details and payment method (in full or in instalments) on the order page. They are solely responsible for the accuracy of this information.

A valid email address is required; otherwise the Customer cannot receive the Order confirmation or Login details.

Obligation to pay. Every Order received is firm and final. It means acceptance of the Terms and an obligation to pay for the Service ordered.

Electronic signature. Entering bank details and final validation of the Order prove the Customer's agreement, make the amounts payable and count as a signature of all actions taken during the Order (ticked boxes, confirmation clicks, etc.).

Validation and confirmation. After accepting the Terms, the Customer sees an Order summary, enters bank details and confirms payment. They must check the summary and correct it if needed before paying. A confirmation is then sent by email.

Evidence. Data kept in EDU Business Institute's IT systems, under reasonable security conditions, is evidence of communications, Orders and payments. Order forms and invoices are archived on a reliable, durable medium.

6. Prices and payment

Prices. The Service is charged at the price shown on the Site at the time of the Order. Prices are in euros, including VAT at the current rate. Any change in the VAT rate is passed on automatically.

The Customer remains responsible for their own tax obligations. For sales outside France, any customs duties and taxes are payable by the Customer.

Payment due. Validating the Order makes all amounts due. The Customer authorises EDU Business Institute, or its payment providers, to debit the bank account given.

Payment methods. The Customer can pay by bank card, Apple Pay or Google Pay, or any other method offered on the Site.

They can also pay in 3 interest-free instalments with Klarna: 3 × €99, i.e. €297 in total. Klarna collects the agreed instalments directly.

Payment providers. Payments go through secure services provided by third parties such as Stripe (https://stripe.com/payment-terms/legal), which have their own terms. EDU Business Institute has no control over those terms.

Debit authorisation. By giving their bank details, the Customer authorises EDU Business Institute to debit the price shown, and confirms being of legal age and authorised to use that payment method.

Special offers and discounts. EDU Business Institute may run time-limited offers, promotions or discounts and change its prices at any time, in line with the law. The price that applies is the one in force at the time of the Order.

Payment issues and fraud. If a payment is refused, missing or late, EDU Business Institute may suspend processing of the Order and supply of the Service. It may ask the Customer for supporting documents to complete the payment, and may use an order-screening system to fight fraud.

Late payment. Late or missed payments automatically incur penalties equal to three times the French legal interest rate, without prior formal notice.

Instalments. Paying in instalments is not a subscription: it is a schedule for paying a fixed price. The full price remains due, whatever the number of instalments already paid.

7. Consumer right of withdrawal

A consumer Customer living in Europe at the time of the Order may withdraw without giving a reason within 14 calendar days from the day after the Order. If this period ends on a Saturday, Sunday or public holiday, it is extended to the next working day.

To withdraw, the Customer informs EDU Business Institute of their decision by a clear statement (letter, email, etc.). They may use the template below, but do not have to.

On withdrawal, EDU Business Institute refunds the price paid no later than 14 days after receiving the decision, using the same payment method unless the Customer agrees to another.

EDU Business Institute may then inform the internship supervisor named in the agreement that it is no longer valid.

Model withdrawal form

To EDU Business Institute: by email to legal@edu-business-institute.com, or by registered letter to Lorvarion Management Training FZCO, Building A1, Dubai Digital Park, Dubai Silicon Oasis, PO Box 342001, Dubai, United Arab Emirates.

I/We (*) hereby give notice that I/we (*) withdraw from my/our (*) contract for the provision of the following service:

• Ordered on:
• Name of consumer(s):
• Address of consumer(s):
• Signature of consumer(s) (only if sent on paper):
• Date:

(*) Delete as appropriate.

The right of withdrawal does not apply, in particular:

• where the Customer is a business;
• to services fully performed before the end of the period, where performance began with the consumer's express consent and express waiver of the right of withdrawal;
• to digital content not supplied on a physical medium, where performance began with the consumer's express consent and express waiver of the right of withdrawal;
• to audio, video or software recordings unsealed after delivery;
• to newspapers, periodicals or magazines, except subscriptions;
• to goods made to measure or clearly personalised;
• to services tied to a specific date or period (conference, live event, etc.).

If the consumer asks for the Service to start before the end of the period without waiving their right, they pay, if they withdraw, an amount proportional to the Service already supplied.

Where the law requires it, the consumer may be asked, when ordering, to confirm by ticking a box that they agree to receive the Service before the end of the period and/or waive the right of withdrawal. Otherwise, EDU Business Institute may start the Service only once the period has ended.

Withdrawal ends the contract. It also automatically ends, at no cost other than those set by law, any ancillary contract, including the internship agreement.

8. Access to the Site and Service

Site access. The Site is free to access for anyone with an internet connection. Equipment, software and connection costs are borne by the User.

Service access. EDU Business Institute sends the Login details within 24 to 48 working hours at most after the Order, subject to the bank accepting the payment. A valid email address is therefore essential.

If the Customer has not received or has lost their Login details, they contact EDU Business Institute, which resets them within 48 hours. EDU Business Institute is not responsible for the Service being unavailable during that time.

Equipment. The Service requires the Login details, a computer or tablet in good working order, a stable internet connection and a web browser. For video calls, a microphone and webcam may be needed.

Personal login details. Login details are strictly personal and confidential. The Customer agrees to use the Service only for themselves and not to resell, distribute or rent it. Any fraudulent or multiple access leads to billing for the extra access, plus possible penalties for the harm caused.

Security. The Customer is responsible for keeping their Login details confidential. In case of loss, theft or suspected misuse, they inform EDU Business Institute at once at legal@edu-business-institute.com. EDU Business Institute is not responsible for misuse resulting from lost or stolen Login details.

The Customer confirms that the information in their personal area is accurate and up to date, and that they are an adult able to enter into a contract. They update it when needed. EDU Business Institute is not responsible for the consequences of incomplete or inaccurate information.

Number of users. Unless agreed otherwise, one purchase gives access to one person. For several users, the Customer must contact EDU Business Institute.

Maintenance. EDU Business Institute may interrupt, suspend or change access to all or part of the Site or Service without notice, in particular for maintenance or updates, with no right to compensation.

Liability. EDU Business Institute takes reasonable steps to provide continuous, good-quality access to the Site and Service, without any obligation of result. It is not responsible for network or server failures or any event outside its control.

Good faith and third-party sites. The Customer must not use the Course or internship agreement for any purpose other than an internship within this Course, in particular for purely administrative purposes, a sham internship or to obtain a residence permit.

Contribution areas (forums, social networks, groups) must be used in good faith. Defamatory, threatening, hateful, obscene or disparaging content is prohibited.

EDU Business Institute may refuse or limit, without notice, access to the Site, Service or contribution areas for any Customer who breaches the Terms or applicable terms of use.

The Customer complies with the terms of use of third-party sites, networks and tools used as part of the Service. EDU Business Institute does not control those terms and is not responsible for any dispute between the Customer and such third parties.

9. Conformity of digital services

For consumers living in France, the law provides, independently of any commercial commitment, a conformity obligation for digital content and services:

1. where the digital content or service is supplied for 2 years or less, or for no set period, the seller is liable for lack of conformity appearing within 2 years of supply;
2. where it is supplied for more than 2 years, the seller is liable for lack of conformity appearing throughout the supply period.

Digital content or a digital service conforms in particular if it:

• matches the description, type, quantity and quality set out in the contract (functionality, compatibility, interoperability, etc.);
• is fit for any particular purpose the consumer made known at the time of the contract and the business accepted;
• comes with all accessories, instructions and support set out in the contract;
• is updated as set out in the contract.

While conformity is being restored, any period during which the content or service is unavailable suspends the remaining period. The period runs from the consumer's request or from the content being made available again, whichever is more favourable to them.

The Customer chooses between repair and free replacement. This choice may be set aside if it would cost clearly more than the other option.

This conformity obligation applies only to digital services. It does not cover other services, even where digital tools are used to create, supply or transmit them.

10. Personal data

EDU Business Institute respects the privacy of its Users and Customers. Data is processed in line with the GDPR and the French Data Protection Act, to improve and provide the Site and Service, for marketing, and to manage Orders, contracts and disputes.

Data is not kept longer than necessary. Some may be archived for limitation periods, to prove a right or contract.

The Customer has the right of access, rectification, restriction, objection, portability and erasure, and the right not to be subject to an automated decision, including profiling. They may also give instructions about their data after death.

The Site and Service may use tracking tools (logged-in account, IP address, app type, connection logs, etc.), in particular to fight counterfeiting and fraud.

Requests go to legal@edu-business-institute.com. The data controller is Lorvarion Management Training FZCO. Anyone may also file a complaint with the CNIL (French data protection authority).

The Customer's phone number may be requested when ordering. A consumer who does not wish to receive sales calls may register free of charge on the Bloctel list (bloctel.gouv.fr).

For more details, see the Site's Privacy and cookies page.

11. Partner sites and links

The Site and Service may contain links to Partner or third-party sites, which are not covered by these Terms. Users are invited to read their terms and privacy policies.

EDU Business Institute does not control these sites and is not responsible for their content or for how third parties use the information on them. This applies to all Partner content.

If a third-party site links to the Site, EDU Business Institute may ask for the link to be removed if it does not respect its rights and legitimate interests.

12. Force majeure

EDU Business Institute's obligations are suspended in the event of force majeure or an unforeseeable event preventing performance, for all or part of the Service. EDU Business Institute informs the Customer as soon as possible, with the estimated duration.

Within the limits of the law, the Customer cannot rely on force majeure to delay a payment or refuse delivery of an Order.

Force majeure includes, in addition to cases recognised by the courts: strikes or labour disputes, natural disasters, fires, epidemics and pandemics, interruptions of telecommunications or power supply, and network or provider failures.

EDU Business Institute is not responsible for difficulties accessing the Site or Service due to a technical failure or any cause beyond its control. The Customer is aware of the technical hazards of the internet.

If the person delivering the Service is unable to do so (illness, accident, family reasons, maternity leave, etc.), EDU Business Institute may replace them or suspend the service, without compensation, and informs the Customer as soon as possible.

13. Intellectual property

EDU Business Institute or its Partners hold all intellectual property rights in the Site and Service: content, text, images, videos, graphics, logos, icons, sounds, software and materials.

Access to the Site and Service gives the Customer no rights over these items. Reproducing, displaying, changing, transmitting, publishing, adapting or exploiting them, in whole or in part, without prior written permission is prohibited.

In particular, the Customer may not share with third parties, free of charge or not, Course content and materials, Site articles or EDU Business Institute emails.

Any unauthorised use may lead to access being cut off or to legal action for infringement.

In return for the price paid, the Customer receives a personal, non-transferable, non-exclusive right to use the Service's content, methods and information, for the duration of the Service only. They may not use the Service on behalf of others, including colleagues or relatives, and are responsible for any unauthorised sharing of content or Login details.

EDU Business Institute's trademarks and distinctive signs are protected. Any unauthorised use may lead to legal action and closure of the Customer's access.

14. Customer references and communication

References. With the Customer's consent, EDU Business Institute may mention their name, their opinion of the Service and an objective description of the Service supplied in its communications.

Reviews and testimonials. When the Customer sends text, videos or photos to give feedback, or posts comments about EDU Business Institute (for example on its social networks), they authorise EDU Business Institute to reproduce and share them, with their username and profile picture, on any medium.

The Customer is not entitled to any payment for this use. This authorisation applies worldwide, for the Customer's lifetime plus 70 years.

Events. The same rules apply to videos and photos taken at events organised or co-organised by EDU Business Institute (webinars, customer events, etc.), which may be recorded and published.

15. Changes to the Terms

EDU Business Institute may change these Terms at any time to reflect changes to the Site, its operation or the Service. The Terms that apply are those the Customer accepted when ordering.

Changes do not apply to Services already purchased, except technical changes that do not raise the price or reduce the quality or essential features for the consumer.

The Customer may be asked to accept the new Terms. Otherwise, the last accepted Terms apply until the end of the Service. If EDU Business Institute can no longer provide the Service under the previous terms, the Customer may ask to terminate and be refunded for the part not yet performed.

16. Liability

No obligation of result. Subject to applicable legal obligations, EDU Business Institute has no obligation of result. It makes no express or implied commitment as to the continuity, performance, outcome or duration of the Service.

The Service price does not include costs the Customer incurs to reach their goals.

Reaching a Course's goals requires applying the advice and tools provided and doing the exercises. This is not a promise of earnings or results. Testimonials and examples on the Site do not mean similar results will be achieved.

Customer responsibility. The Customer alone is responsible for how they interpret and use the information and advice received through the Service.

The Customer acknowledges having been properly informed before committing and that any goal involves risk and effort. The Services are informative and do not commit EDU Business Institute to any result.

The Service is not legal or financial advice. Courses do not lead to any degree or certificate recognised by the authorities and do not award ECTS credits. They have never been presented as such.

In the Service's, Site's and social networks' discussion spaces, the Customer is responsible for what they post.

The Customer alone is responsible for choosing any providers they use; any recommendation is for information only.

Any User or Customer who harasses, intimidates, insults or infringes the rights of others, including EDU Business Institute's staff, subcontractors or providers, may have their account suspended, access terminated and Order cancelled. EDU Business Institute may then keep €49 for its service costs.

Limitation of liability. EDU Business Institute's liability is limited to compensation for direct damage proven by the Customer. It excludes indirect damage such as loss of opportunity, revenue or customers.

For business customers, EDU Business Institute's liability is capped at the price excluding VAT paid for the Service concerned by the dispute. This is the maximum EDU Business Institute could have to pay, on any basis.

17. General

These Terms and all sales they govern are subject to the law of the United Arab Emirates as applicable in Dubai.

The Terms are written in French. If translated, only the French version is binding.

If a clause is void, the rest of the Terms remain valid. Not enforcing a clause, temporarily or permanently, does not waive the others.

The Customer agrees that EDU Business Institute may transfer the contract to an affiliate or a buyer without their prior consent.

18. Disputes

Amicable settlement. In case of a dispute, the Customer first contacts EDU Business Institute to seek an amicable solution.

Consumer mediation. A consumer living in Europe may, before any court action, use a consumer mediator free of charge, listed at https://www.economie.gouv.fr/mediation-conso. The mediator works independently and impartially to help the parties reach an amicable solution. The consumer is free to accept or refuse the proposed solution.

Jurisdiction. Any dispute between a Customer and EDU Business Institute about the Service or the interpretation, performance or termination of the contract falls under the exclusive jurisdiction of the courts of Dubai, even with several defendants or third-party claims, and even for urgent or protective proceedings.